Shipping policy

Processing & Delivery

Orders are carefully prepared and shipped as soon as possible. Estimated delivery times may vary depending on the product, supplier and delivery destination.

As our collection is curated from different brands and suppliers, items from the same order may occasionally be shipped separately. You may therefore receive your order in multiple deliveries.

Estimated Delivery Times

The estimated delivery time for each item is shown on the relevant product page whenever available. Please note that delivery times are estimates and may vary during busy periods or due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery destination and the items in your order.

Large & Oversized Items

Furniture and oversized pieces may require specialised delivery. Delivery times and shipping costs can therefore differ from standard parcel delivery. Where applicable, this will be indicated during checkout or communicated to you separately.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation with tracking information whenever tracking is available.

Delays

While we always aim to have your order delivered within the estimated timeframe, occasional delays may occur with our suppliers or shipping partners.

Questions About Your Delivery?

For any questions regarding your order or delivery, please contact us at hello@embersinterior.com